Technical support

TECHNO WOOD service provides warranty and post-warranty maintenance, condition inspection, fault diagnosis and repair of meat processing equipment. The range of work performed includes equipment installation, commissioning, personnel training, including the transfer of experience and specific work skills.

During the operation of the equipment, you can always count on our help and support. Modern specialized software available to our specialists allows you to quickly detect and eliminate malfunctions in the on-line and remote access mode. If equipment malfunctions occur during the warranty period, debugging engineers will replace defective parts, assemblies or units as soon as possible. If necessary, our debugging engineer can visit you to conduct an audit and diagnostics of the equipment, draw up a list of defects and a list of spare parts necessary to eliminate them. Post-warranty maintenance (technical support) is a set of services offered by us aimed at maintaining the equipment in working condition by conducting scheduled preventive maintenance.

The company always has a set of the most popular spare parts and consumables in stock, which allows for timely replacement of failed parts, minimizing equipment downtime. If we do not have the necessary parts in stock, we will order them from the manufacturer and deliver them to you as soon as possible.